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# Error codes - EdgeWorkers Management Application

Error codes are displayed in the EdgeWorkers Management application to keep users informed about limitations and issues.

These error codes are useful when troubleshooting with support. Send an email to [edgeworkers@akamai.com](mailto:edgeworkers@akamai.com) for more information about an error message or for help troubleshooting an issue. You can also contact your account team directly whenever you need to.
| Error Code | Error Message | More Information |
| --- | --- | --- |
| Permission errors |  |  |
| `EW0011` | You don't have permission to access an EdgeWorker ID. For information on how to grant permissions see the EdgeWorkers documentation. | See [Manage access to EdgeWorkers](manage-access-to-edgeworkers.md) for more information. |
| `EW0012` | You don't have permission to access a version. For information on how to grant permissions see the EdgeWorkers documentation. | See [Manage access to EdgeWorkers](manage-access-to-edgeworkers.md) for more information. |
| `EW0013` | You don't have permission to access an activation. For information on how to grant permissions see the EdgeWorkers documentation. | See [Manage access to EdgeWorkers](manage-access-to-edgeworkers.md) for more information. |
| `EW0014` | You don't have permission to create an EdgeWorker ID. For information on how to grant permissions see the EdgeWorkers documentation. | See [Manage access to EdgeWorkers](manage-access-to-edgeworkers.md) for more information. |
| `EW0015` | You don't have permission to create a version. For information on how to grant permissions see the EdgeWorkers documentation. | See [Manage access to EdgeWorkers](manage-access-to-edgeworkers.md) for more information. |
| `EW0016` | You don't have permission to activate a version. For information on how to grant permissions see the EdgeWorkers documentation. | See [Manage access to EdgeWorkers](manage-access-to-edgeworkers.md) for more information. |
| `EW0101` | Access to the production network is not available. Contact support for more information. | See [Manage access to EdgeWorkers](manage-access-to-edgeworkers.md) for more information. |
| Validation errors |  |  |
| `EW1001` | We're unable to process your request at this time. | Contact support to resolve this issue. |
| `EW1002` | We're unable to process your request at this time. | Contact support to resolve this issue. |
| `EW1011` | This version has already been activated for the selected EdgeWorker ID. | See [View the activation history of a version](manage-edgeworkers.md#view-the-version-history) for more information. |
| `EW1021` | This version is currently activating. | See [View the activation history of a version](manage-edgeworkers.md#view-the-version-history) for more information. |
| `EW1022` | This version is already active. | Only one version can be active at a time. See [View the activation history of a version](manage-edgeworkers.md#view-the-version-history) for more information. |
| `EW1101` | The compressed size of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information. | See the [Product limits](limitations.md) section for more information. |
| `EW1103` | The GZIP format of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information. | See [Create a code bundle](create-a-code-bundle.md) for more information. |
| `EW1104` | The uncompressed size of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information. | See the [Product Limits](limitations.md) section for more information. |
| `EW1105` | The TAR archive of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information. | See [Create a code bundle](create-a-code-bundle.md) for more information. |
| `EW1106` | The EdgeWorkers code bundle is missing mandatory files. Review the contents of the code bundle and upload it again. See the EdgeWorkers documentation for more information. | See [Create a code bundle](create-a-code-bundle.md) for more information. |
| `EW1107` | The EdgeWorkers code bundle contains an invalid manifest file. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information. | See [Create a code bundle](create-a-code-bundle.md) for more information. |
| `EW1108` | The script syntax of the EdgeWorkers code bundle is invalid. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information. | See [Create a code bundle](create-a-code-bundle.md) for more information. |
| `EW1201` | The EdgeWorkers code bundle failed to run. Review the code bundle for errors and upload it again. See the EdgeWorkers documentation for more information. | See [Create a code bundle](create-a-code-bundle.md) for more information. |
| Nonexistent resource errors |  |  |
| `EW2001` | This Group doesn't exist. | Contact support for more information. |
| `EW2002` | This EdgeWorker ID doesn't exist. | Contact support for more information. |
| `EW2003` | This version doesn't exist. | Contact support for more information. |
| `EW2004` | This activation doesn't exist. | Contact support for more information. |
| Limits |  |  |
| `EW3001` | This account has reached the limit of activations on this network. | See the [Product limits](limitations.md) section for more information. |
| `EW3002` | This account has reached the limit of EdgeWorkers IDs. | See the [Product limits](limitations.md) section for more information. |
| `EW3003` | The EdgeWorker ID has reached the limit of versions. | See the [Product limits](limitations.md) section for more information. |
| `EW3101` | This account has reached the limit of activations per minute on this network. | See the [Product limits](limitations.md) section for more information. |
| `EW3102` | This account has reached the limit of activations per day. | See the [Product limits](limitations.md) section for more information. |
| Server errors |  |  |
| `EW4001` | We're unable to process your request at this time. | Contact support for more information. |
| `EW4100`-`EW4104` | We're unable to process your request at this time. | Contact support for more information. |
| `EW4111`-`EW4114` | We're unable to process your request at this time. | Contact support for more information. |
| `EW4121`-`EW4124` | We're unable to process your request at this time. | Contact support for more information. |
| `EW4131`-`EW4133` | We're unable to process your request at this time. | Contact support for more information. |
| `EW4141` | We're unable to process your request at this time. | Contact support for more information. |
| `EW4201`-`EW4204` | We're unable to process your request at this time. | Contact support for more information. |
| `EW4301`-`EW4303` | We're unable to process your request at this time. | Contact support for more information. |
| `EW4501`-`EW4505` | We're unable to process your request at this time. | Contact support for more information. |
| `EW4511` | We're unable to process your request at this time. | Contact support for more information. |
| `EW4601` | We're unable to process your request at this time. | Contact support for more information. |
| `EW4611` | We're unable to process your request at this time. | Contact support for more information. |
| JavaScript Logging via DataStream 2 |  |  |
| `EW7101` | Missing DS2 ID: the DS2 ID provided is empty or null. | Contact support for more information. |
| `EW7102` | Unable to find stream for the DS2 ID provided: Token is invalid or expired. | Contact support for more information. |
| `EW7103` | Unable to find stream for the DS2 ID provided: DataStream service failed. | This issue can occur if the following roles and contract line items are missing.<br/><br/>**Contract Line Item **<br/>EdgeWorkers::Datastream<br/><br/>**User Role Permissions**<br/>Data Stream 2 EdgeWorker-Write Access Only<br/>Data Stream 2 EdgeWorker Read Access Only<br/><br/>If you make these changes to your account contract and the the error still persists, contact support for more information. |
| `EW7104` | Insufficient permission to access the stream for the DS2 ID provided. | Contact support for more information. |